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Petroski on Engineering: Checklists & Design

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bobjengr   7/14/2012 12:04:33 PM
Dr.  Petroski—excellent article!  I suppose I'm really uninformed.  I thought that surely all surgeons had some form of WRITTEN checklist prior to performing an operation.  As an engineering program manager, I would never start a program without a schedule indicating critical path AND a checklist noting those items necessary to accomplish completion.  It becomes even more important when differing design and drafting locations are involved.  I know you don't have the location issue with surgery but one very tired surgeon operating day after day will make mistakes.  It's not if but when.    My own doctor has indicated to me several times he needs an IE to examine the organizational aspects of his office.  The "doctoring" is quite adequate but front office staff run the place like a zoo. 

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