One way that manufacturers can improve efficiencies, reduce costs, and shorten lead times is by implementing ISO 9001:2008.
This regulation is one of the most widely used quality management tools in the world today, and sets the standard not only for quality management systems, but management systems in general. ISO-certified companies are required to satisfy stringent quality, documentation, and process standards.
Created by the International Organization for Standardization, ISO 9001:2008 is based on eight quality management principles: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, fact-based decision making, and mutually beneficial supplier relationships. When fully adopted, these principles have been proven to enhance organizational performance.
The benefits customers realize with ISO 9001:2008 registration include:
Analyze and improve operational processes, which result in quality products and efficiencies.
Savings: Studies show that ISO certified companies experience increased productivity and savings that are passed on to customers.
Internationally recognized: ISO is recognized worldwide as the authority on quality management. Customers can be assured that quality commitment is genuine.
Manufacturer relationship: The consistency and documentation insures customers will have a positive and long-term relationship with their suppliers long into the future.
Documentation: The ISO standard requires documentation of all process and any changes. This insures consistency and conformity, especially for printed identification products, which are always in a state of evolution.
All processes from research and development, to production, to shipping, are defined, outlined, and documented.
Customer satisfaction is ensured because of the benefits of ISO 9001:2008 to company efficiency, consistency, and dedication to quality service.
Improvements are carefully planned and implemented based on facts, using a system of documentation and analysis, to improve processes and products.
Since joining Mcloone in 2004, James Larson has been instrumental in implementing and adhering to company-wide ISO 9001:2008 standards.